Managed IT Services: Flexible & Cost-effective IT Solutions
It’s a busy Monday morning and you have a full schedule – team meetings, conference calls, answering an endless string of emails, and the list goes on. The last thing you need is another IT problem giving you a headache and grinding your operations to a halt.
From time wasted troubleshooting networking problems to outdated hardware hurting your productivity, it is no secret that technology can quickly turn from a valuable asset into an expensive liability if managed poorly.
At Digital Industry we understand that unexpected downtime, security threats, and unpredictable IT expenses are an immense burden for organizations like yours. Even the most capable in-house IT departments struggle with balancing both day-to-day IT tasks and big picture technology projects.
To ensure your technology is running like clockwork and meeting your every expectation, you need a dedicated IT partner that will be there consistently solving, and preventing, your technology problems. This is what we will do for you every day as your Managed Service Provider.
Proactive IT Support from Experts You Can Count On
Let us take the stress out of managing your IT! As your MSP partner, Digital Industry will monitor your network and core devices 24/7 to prevent security breaches, detect any unusual activity, and ensure the reliability and stability of your technology.
Your workstations will always be properly maintained, updated, and patched. We’ll protect your systems with first-class antivirus software and firewall protection, while keeping your inbox clear of phishing scams and spammers with customized spam pre-filtering.
With our comprehensive fixed rate Managed Service Plans, you can finally eliminate the stress of unreliable IT performance, unexpected technology expenses, and extended downtime.
Managed IT Solutions That Adapt To Your Needs:
- No IT department? No problem. The DI team will take care of all your technology needs – get allthe benefits of an in-house IT department at a fraction of the cost by outsourcing your IT needs to us.
- Already have an IT department but need a hand? Digital Industry is ready to take over your daily technology maintenance tasks, freeing up your IT staff to focus on implementing the technology solutions you need to grow your organization long-term.
- Need help with a specific IT project? We can provide you with the specialized skill-set you need to successfully complete your IT projects.
Overview of Our Managed IT Service Plans:
We remotely monitor, maintain, and support your systems, keeping them patched up, secure, and up-to-date. Our proactive approach means we focus on detecting IT problems early and solving issues before they can damage your business.
With the Silver plan, you’ll have the reliability and expertise of a top-of-the-line IT department at your disposal, but for a fraction of the cost of an in-house team.
Everything included in our Silver Plan + UNLIMITED remote Help Desk support – you can call us as often as you want, and we’ll answer your technology questions and solve any problems affecting your managed devices.
Say goodbye to unexpected IT costs for good! Our Platinum Plan gives you all the benefits of our Gold Plan + access to UNLIMITED onsite support.
This plan is perfect for organizations in the DC metro area that need a hands-on approach with techs routinely onsite, but don’t want the added cost of hiring a full-time IT department.
The Digital Industry Difference:
- We work around your specific budget and business requirements, we promise to never push you to use or buy technology that you don't want.
- We take a proactive approach to monitoring and maintaining your technology. Including preventive maintenance with updates, patches and a roadmap planning for future initiatives.
- Every IT Consulting recommendation we make will be based on thoughtful consideration of your goals, initiatives and budget. We promise you complete satisfaction!
Our dedication to the highest level of customer service and support ensures you'll never have to stress about technology again. When you have a dependable partner in computer network maintenance, you can get back to focusing on your core competencies and running your business.
We offer a broad range of fixed-rate IT support, LAN & WAN management both voice and data, computer repair, network solutions, computer services and help desk solutions throughout Silver Spring, Rockville, Bethesda, Gaithersburg, Germantown, DC, Washington, Columbia, Annapolis, Arlington, Alexandria, Fairfax as well as services within the continental United States and Internationally.